The Assessment
So, how will Bourne Hips carry out your assessment?
Firstly with care and consideration. Home owner or tenant...it is YOUR home.
We will respect your privacy and will arrive, promptly, at the agreed appointment time. Upon the DEA's arrival he/she will present you with their photo ID Card.
The DEA will explain what is required to be assessed.
Please note that the only cupboards that the DEA would like access to are those containing any heating controls or a hot water cylinder.
All our Energy assessors have telescopic ladders to access loft spaces.
For quality control/audits, it is a requirement that the DEA take photographs of the property, heating controls/boiler, secondary heating, wall construction, hot water cylinder and loft insulation.
These photographs will only be seen by NHER and only if they should wish to carry out a quality audit on the DEA. This is to ensure that the DEA is meeting the very stringent regulations of energy assessments.
In accordance with DEA licensing regulations, DEA's are to ensure that the following are excluded from photographs;
Alarm/security systems
Family pictures
Children
Valuable items
Click here to find out how the EPC is calculated.
